FAQ'S

Ordering & Payment

What happens after I order? 

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Can I edit my order?

You can still edit your order before Checkout.

If you already checked out,  

feel free to send us a message to info@cake-mixstore.com.

We will help you to purchase the item you like to purchase, and make sure to refund you the difference. 

My order is a gift

Instructions? Special requests? Add a note in your Cart page before Checkout. We can send your items without any prices or receipts. If you forgot to add it to the Cart page, please send us an email at

info@cake-mixstore.com.

Dispatch & Delivery

When will my order be dispatched?  

When will my order be dispatched?  All packages are dispatched 2-5 days after your order is confirmed. For more information, click here
 

When will my order arrive? 

Once your order has been dispatched, delivery times are as follows:

The Netherlands: 2-3 days 

Europe: 5-8 days 

Worldwide: 7-15 days 


Unfortunately, we cannot confirm an exact delivery date for each package as it depends on the Postal Service and Customs in your country.

Do you ship to my country? 

Yes! We want everyone to be able to enjoy our products, so we’ll ship to wherever you are. Please note, your location may impact delivery time. For more information, click here.

Returns & Refunds

How do I return my item(s)?  

 At CAKE we make every product with care and work hard to ensure quality.

But if you’re not entirely satisfied with your purchase, we're here to help. You have 30 calendar days to return an item from the date you received it.  

To be eligible for a return, your item must be:

  • Unused

  • In the same condition that you received it

  • In the original packaging  

You must also have a receipt or proof of purchase.   
 

I’ve returned my item(s) - when will I receive my refund? 

Once we receive your item, we will inspect it and notify you immediately on the status of your refund.

If your return is approved, we will send a refund to your original method of payment.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.  

You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.

Cake World

Does Cake look after the environment? 

All of our items are produced in limited runs to eliminate waste and emissions. We also hand-craft many of our items which is not only kinder to the environment but also allows us to ensure quality and pass a little bit of extra care onto you. Click here to read more about the materials we use.  
 

About us

CAKE is a lifestyle brand offering unique homewares and accessories that celebrate culture and individuality.  Founder Laurine Brugman designs products that withstand trends and fads - creating timeless pieces that you’ll treasure forever.  

We’re passionate about preserving traditional crafts and passing on a little bit of love with our hand-made items.

All of our items are produced in limited runs to eliminate waste and ensure quality.

Click here to learn more.​ 

Our philosophy

CAKE is founded on celebrating culture and diversity.

We love helping you be your most authentic self and create a home you feel truly at home in.  Click here to learn more.